Faqs

The manager app, provides you with a series of categories where you can insert your chosen products and prices.

• First the customer must download the app – this is done for free using Google Play or the App Store
• Once a customer sits at a table and activates the app, it will recognise the location ( using GP technology)
• The customer then inserts his/her table number and, on viewing the menu, simply makes his/her choices. When ready to order, he/she simply “goes to checkout” on the app and confirms the order
• The order will then be forwarded directly to the manager app, where it take its place
• As orders are completed and delivered by waiting staff, these staff use their app to
  • Confirm delivery
  • Confirm payment or take payment as appropriate
• The customer has the option to include a tip
• The customer also has an option to make repeat orders, as appropriate

The choice is up to you – you can take payment by cash or using your existing card payment machine. However, we will also shortly have a payment method which sits in the app

The system is cloud-based and extremely reliable. The underlying system has had no major breakdown in 10 years.

• There is a small up-front charge of £200 to set up the system in each premises
• Thereafter the is a charge of 10 pence per order, which should be charged as part of the order

• The app works on any standard Apple or Android smartphone
• The management app functions best on a tablet – these can be obtained for c£70

• There is no minimum contract you can use ServiceTag as much or as little as you wish
• Once standing and service at the bar returns, you can simply stop using it, if you wish